Even after 20 years of joint projects, Hella Gutmann Solutions GmbH and ADAC e. V. want to continue to pursue common paths. The diagnostic technology specialist will gradually outfit all of the Automobile Club's roadside-assistance vehicles with new multi-brand diagnostic devices of the type 'mega macs X'. In total, 1,800 devices are to be delivered.
AI-assisted diagnosis with the 'mega macs X' from Hella Gutmann
The 'mega macs X' from Hella Gutmann is suitable
for both cars and motorcycles. Using modern protocols, it also processes large volumes of data from new vehicle generations wirelessly. To better identify defective components, all necessary diagnostic steps can be carried out automatically with the AI-assisted 'Automatic Diagnosis' function. A 'Cyber Security Management' (CSM) enables the 'mega macs X' to unlock manufacturer-specific security locks for 22 car brands.
The 'mega macs X' has been linked by the ADAC diagnosis specialists with the in-house
system. Through this seamless integration it is possible on-site on the tablet not only to determine diagnoses, but also to create and print reports for the stranded motorist. This should make roadside assistance faster and more efficient. An important aspect in choosing a provider is compliance with data protection standards – therefore, according to Hella Gutmann, the device exclusively accesses European servers.
Hella and the ADAC - partners since 2003
The integration of the
'mega macs X' into the vehicle fleet is already the third contract in which the ADAC has entrusted Hella Gutmann since 2003. At that time, the automobile club invested in a novel PC- and diagnostic solution for the 'Yellow Angels' and their partners. In 2022, the telematics project 'ADAC Smart Connect' followed. This service for digital roadside assistance uses a diagnostic plug and a smartphone app to read vehicle data.
(Source: Hella Gutmann, own
