The Duisburg inland shipping company HGK Shipping will inject new momentum into digital transformation: In November the rollout of an in-house AI application will begin, according to a press release dated October 16. As a partner for this venture, the AI technology company Neuland.ai was secured. The collaboration with the Cologne-based company, which specializes its AI solutions to meet the needs of mid-sized customers for
AI deployment, is therefore part of HGK Shipping's long-term future strategy.
Operational efficiency and data-driven services
With the new enterprise AI, HGK Shipping aims to increase the efficiency of its operational activities for customers and to develop new data-driven services for clients.
„The introduction of our own AI solution is a decisive milestone on our path to a digital shipping company. We are especially pleased
that we were able to secure a strong regional partner from Cologne in Neuland.ai — a testament to the innovative strength of the Rhineland economy,“ says Steffen Bauer, CEO of HGK AG and Chairman of the Management Board of HGK Shipping.
„By using AI, we want to intelligently network internal processes, accelerate data-driven decisions, and enable new services for our customers,“ adds Kevin Stepan, Head
of IT Business Partner Management at HGK Shipping.
Karl-Heinz Land, CEO and founder of Neuland.ai: “We are supporting HGK Shipping in becoming an AI-first company that not only optimizes customer service but also increases employee satisfaction. Our goal is to systematically analyze processes and improve them with modern AI solutions — always with a focus on people who are better supported in their work by