Long-term partnership: Fiege continues its collaboration with the digital specialist retailer for professional tools and workshop supplies, Contorion, will continue into the future. With the new contract, both companies commit in advance to their long-term partnership, the statement said.
Since 2019, the contract logistics provider at its site in Greven-Reckenfeld has been handling Contorion's e-commerce fulfillment. In early 2024, Fiege had put into operation an Autostore with 75,000 boxes and 34 robots for its customer to increase product availability and
throughput.
Meike Schmidt-Krenz, Managing Director of Fiege's Consumer Products business unit:
“Our top priority as a service provider is to continually optimize performance and potential savings for our customers and to continuously improve the logistics processes. The good cooperation with Contorion has from the outset been based on a very open, eye-level communication, which enables us to tackle and master challenges together. We are pleased that Contorion will continue to rely on us as a reliable partner in the future.”
Processing short-notice orders
As a digital specialist retailer Contorion offers a wide range of professional tools, workshop equipment and consumables,
“As a digital specialist retailer Contorion offers a wide range of professional tools, workshop equipment and consumables,” says Mateusz Swist, Senior Vice President of Operations at Contorion. “To ensure customer satisfaction, especially in e-commerce fulfillment, it is crucial to process short-notice orders and peak volumes reliably and quickly.” Swist:
“Together with Fiege, we have developed a high-performance logistics system with
which we can offer our customers special USPs such as same-day shipment.”
Fiege serves the German, Austrian and French markets for the workshop retailer. In addition to the Autostore, Fiege's logistics concept includes an AI-based robotic arm from Nomagic, which is connected to one of the eleven Autostore ports in total and assists the staff with picking the outsourced goods.
Ebenfalls angeschlossen ist eine vollautomatische Verpackungsmaschine, die das Verpackungsmaterial individuell auf die jeweilige Sendung zuschneidet und so den Materialverbrauch reduziert.
