The Danish telematics specialist Connected Cars A/S and the van manufacturer Volkswagen Nutzfahrzeuge have announced a new strategic partnership to integrate Connected Cars' vehicle connectivity solutions into the ecosystem of Volkswagen Nutzfahrzeuge for business customers and their vehicles. As part of this global collaboration, the CC-Link telematics hardware, the CC-DataStream cloud platform, and the ConnectedWorkshop dealer interface from Connected Cars will be united with VWN's fleet management system Connect Pro. By bringing these technologies together, the partnership aims to enable predictive maintenance and real-time diagnostics. This will increase vehicle uptime and improve fleet efficiency worldwide, according to the promise. The rollout will be phased, starting with the core markets, and is planned to be fully implemented in all target regions within the next five years.
“This partnership with Volkswagen Nutzfahrzeuge represents a major advance in the area of connected vehicle services. By integrating our CC-Link hardware and CC-DataStream platform into Connect Pro from Volkswagen, we enable predictive, proactive maintenance on a global level. Customers benefit from reduced downtime and a more personalized service than ever before,” explained Jesper Hill-Kjærsgaard, Chief Executive Officer of Connected Cars A/S, praising the spirit of innovation of the collaboration:
Integration into proactive service and availabilityConnected
Cars will, as part of the agreement, provide its CC-Link telematics devices for vehicles and the CC-DataStream platform to enhance the ecosystem of Volkswagen Nutzfahrzeuge for business and fleet customers. A combination of in-vehicle CC-Link hardware and an OEM telematics connection provides real-time vehicle data – for example about vehicle condition and vehicle diagnostics such as fault codes. The “ConnectedWorkshop software,” the intuitive interface from Connected Cars for dealers, will be seamlessly connected with the Connect Pro portal as the frontend for service partners, it says further.
Downtime to be reduced
Through this integration, VW dealers and authorized workshops will gain immediate insight into the condition of each vehicle and can seamlessly link vehicle and appointment data with Connect Pro. This enables service teams to address problems proactively before they lead to breakdowns. In this way, unplanned downtime of customer fleets should be substantially reduced, the partners promise. Among the key goals and benefits are:
- Improved fleet management: By integrating the data stream from Connected Cars into Connect Pro, fleet managers gain a unified, global overview of the usage and the technical condition of their Volkswagen Nutzfahrzeuge. The integrated platform supports smarter planning, wireless over-the-air updates, and data-driven decisions to
- optimize fleet operations.
- Real-time diagnostics for dealers: Dealers and service partners can monitor the vehicle condition in real time via the ConnectedWorkshop interface and receive immediate diagnostic fault codes and alerts. This allows technicians to initiate repairs without delay or contact customers with actionable information.
- Predictive maintenance: By using live vehicle telematics and intelligent analytics, maintenance requirements can be forecast so that maintenance work can be performed before faults occur. This minimizes disruptions and prevents costly outages.
- Increased vehicle availability: Through proactive problem solving and timely service interventions, vehicles stay on the road longer and more reliably, thereby boosting fleet productivity and efficiency.
Introduction across all regionsBoth companies have committed to a pan-European rollout of these integrated services. The rollout will proceed in phases and will initially focus on the most important strategic markets to quickly achieve a certain reach and to gather best practices for subsequent regions. The partnership aims for full integration within the next five years. By then, all Volkswagen Nutzfahrzeuge markets are to adopt the Connected Cars-enhanced Connect Pro platform. This phased strategy should ensure that the necessary training, infrastructure, and support measures are in place for each market.
“This collaboration enables us to provide real-time
diagnostics and predictive maintenance features to our dealers and fleet customers across Europe. Through the partnership with Connected Cars, we are increasing the uptime of our vehicles and equipping our commercial customers with powerful new fleet-management capabilities,” explained Kersten Lange, Head of Product Marketing & Connectivity at Volkswagen Nutzfahrzeuge.
The partnership is an example of how automakers and technology innovators can work together to improve the lifecycle value, safety, and customer experience of vehicles worldwide.
About Connected Cars A/S
Connected Cars A/S is a Danish technology company that has been a leader in vehicle connectivity since 2016. The company offers a seamless platform that connects vehicles, drivers and service providers and enables real-time data access for all vehicle makes and models. With over 300,000 connected vehicles worldwide, the company's innovative telematics hardware and cloud services enable predictive maintenance, optimized workshop workflows, and an improved driving experience. The product range – including the CC-Link device, the CC-DataStream platform, and the ConnectedWorkshop application – enables importers, dealers, and leasing companies to improve their operational efficiency and strengthen customer loyalty through data-driven services. The Copenhagen-based company has made it its mission to shape the future of connected automotive services with secure, brand-independent solutions.
