HERE Technologies is certified according to ISO/IEC 42001, and thus, according to its own statements, the first company to meet the world's strictest standard for AI Management Systems (Artificial Intelligence Management Systems, AIMS). This certification is a significant step as it reaffirms its commitment to responsible AI governance and sets a standard in terms of transparency, accountability, and trust in AI-supported location-based services.
Significance of ISO/IEC 42001ISO/IEC 42001 was introduced in 2023 and is the first international standard aimed at guiding companies in the responsible use
of AI. It addresses critical aspects such as reducing bias, transparent algorithms, human oversight, and governance. Damandeep Kochhar, EVP, Chief Platform & Technology Officer at HERE Technologies:
“We are proud to be pioneers in responsible AI use regarding location-based technology. Our customers rely on us to handle critical systems precisely, transparently, and with integrity. The ISO/IEC 42001 certification underpins our endeavor to develop AI that customers can trust. Systems built on responsible AI deliver better results, mitigate risks, and realize true value.”
AI Applications in Logistics
The ISO/IEC 42001 certification is intended to provide assurance to customers developing AI-supported applications in the fields of automotive, logistics, and urban mobility, as well as for enterprise scenarios. The certification also confirms its own structured approach:
- robust governance and risk management throughout the AI lifecycle
- ensuring transparency, explainability, and fairness in AI systems
- protecting sensitive location-based data and maintaining data and privacy sovereignty, compliance with emerging AI regulations worldwide
- compliance with emerging AI regulations worldwide
For over ten years, HERE has been providing AI-supported commercial
applications that are core components of its own digital maps and location-based services.
The AI-supported solutions accelerated map creation, enhanced the mobility experience, and optimized simulation processes, according to the company. The HERE AI Assistant enables location-based navigation with natural language for software-defined vehicles. SceneXtract, for example, automates scene generation from the real world for the simulation of assistance systems and automated driving. Innovations include advanced generative AI as well as a foundation of Model Context Protocol (MCP) and agent technologies that enable dynamic, context-dependent location-based
