With six workshops and a wide range of services, ICTS Services supports Kässbohrer trailers in the Benelux region. The partnership, which has existed for eight years, is based on standardized processes, technical specialization, and a due diligence-verified focus on long-term customer care in the transport sector.
The goal of the partnership is the comprehensive support of Kässbohrer trailers during and after the warranty period. The cooperation is based on common principles
such as quality, reliability, and long-term customer orientation.
Service Network and Range of Services
ICTS Services operates six workshops in the region and relies on a team of specialized service technicians who are also active in the field. The service offering includes warranty services, preventive maintenance, TÜV inspections, repairs, technical upgrades, bodywork, refurbishments, and comprehensive advice.
Numerous components are serviced, including cooling systems, hydraulics, electronics, brakes, axles, and tires. The focus
is on ensuring the operational safety, efficiency, and readiness of the vehicles. ICTS ensures the support of Kässbohrer trailers over their entire lifespan - both during the warranty period and beyond.
Requirements and Structure of the Partnership
The selection of ICTS as a service partner was based on a comprehensive due diligence review. Kässbohrer places great value on choosing customer service partners that align with its corporate values, have a customer-oriented
attitude, and maintain open communication.
The partnership with ICTS is part of Kässbohrer's strategy to provide structured and standardized after-sales service for all transport solutions throughout the entire lifecycle.
Product Coverage
Kässbohrer produces transport solutions for various fields of application, including general cargo transport, liquid bulk goods, special transports, and intermodal transport. The close connection to a comprehensive service network aims to provide continuous technical support for the entire product range.
