The Austrian Post and Hornbach have redefined their collaboration in the area of parcel logistics in Austria. According to the companies, the agreement should create a stable basis for the future delivery of the Hornbach online shop. The aim of the cooperation is to deliver online orders reliably, flexibly, and increasingly emissions-free.
First-time delivery rate at 94 percent
According to Hornbach, customers benefit from a high delivery quality through the partnership. The first-time delivery rate stands at 94 percent,
98 percent of all shipments reach the recipients already the following day. The Austrian Post handles the delivery of all online orders within Austria and relies on a dense logistics network with flexible delivery options. Peter Umundum, Deputy General Director and Board Member for Parcel & Logistics, Austrian Post AG:
„DIY begins with the right material and a punctual delivery. With the Post as shipping partner, the Hornbach -online shop gets exactly what Austrian DIY enthusiasts need: fast, reliable
delivery, flexible reception options around the clock, and full planning certainty via the Post App. Our more than 5,000 e-vehicles also ensure CO₂-free delivery on the last mile, with the trend continuing to rise. Thus, the Austrian Post is the ideal shipping partner for Hornbach .“
Focus on emissions-free delivery
A central element of the collaboration is sustainable delivery logistics. According to the company, the Austrian Post already delivers all packages CO₂-free in Graz, Innsbruck and Salzburg; by the
end of 2025 Vienna should also be fully included. For this, the Post uses various means of transport such as e-vans, e-bikes, e-mopeds, as well as delivery on foot.
The Austrian Post, according to its own statements, has more than 5,000 e-vehicles. By 2030 the company aims for fully CO₂-free delivery on the last mile across Austria. Hornbach explicitly supports this goal, especially in connection with the construction of the third Hornbach market in Styria, where delivery is already
