Montblanc has commissioned Arvato as the new logistics partner for worldwide fulfillment. The press announcement was made on November 17, 2025. The service provider Arvato is responsible for warehousing and shipping processes and consolidates international distribution at the Arvato site in Düren.
Central distribution hub in Düren
The Düren logistics center serves as a hub for global delivery. From there, shipments to more than 60 countries are handled by road and air freight. With same-day shipping and the proximity
to key airports, Arvato aims to ensure fast and reliable delivery.
Setup for B2B and B2C
The logistics concept is designed as a One-Stock-Omnichannel Setup and covers both business customers and direct-to-consumer business. Arvato relies on advanced automation, paperless processes and real-time transparency across all channels. The integrated system landscape aims for high inventory accuracy and efficiency.
„We are very proud to begin the partnership with Montblanc by combining operational excellence and precision with a clear focus on the
best possible customer experience along the entire purchasing process,“ said Julia Börs, a member of Arvato's executive management. “Luxury brands expect perfection at every step, and we have developed a solution and built a team to meet exactly these requirements in the supply chain as well.”
Value-Added Services for Brand Experience
To further strengthen the brand experience, Arvato offers Value-Added Services (VAS), performed by a specially trained team.
“Montblanc is proud to collaborate with Arvato to offer our customers
at every touchpoint a seamless, high-quality experience. The choice of the right logistics solution is crucial to further strengthen our customer-centric approach and to ensure excellence in execution – from reliability to flexibility, from speed to delivery,” said Sebastien Vinet, International Supply Chain Director at Montblanc.
Timeline and Outlook
The B2C operations are already live. The integration of the B2B segment is planned for July 2026. The goal is a fully harmonized logistics setup for Montblanc's global business. (av)
