The WM SE and Daimler Truck Vertrieb & Services Deutschland have expanded their collaboration in the parts trade for trailers, semi-trailers, and bodies (AAA), which has existed since 2009. As part of this partnership, a new online shop named "TrailerParts" (TPC) has been introduced for Mercedes-Benz Trucks service partners in Germany.
Online Shop with an Expanded Range
The new TrailerParts shop offers access to a comprehensive range of over 20,000 items specifically
designed for the trailer and body sector. The platform is exclusively aimed at authorized service partners of Mercedes-Benz Trucks in Germany and aims to improve the availability and procurement of spare and wear parts in the AAA segment.
"With the continuation of our partnership with Daimler Truck, we are creating a forward-looking shopping experience for Mercedes-Benz Trucks service partners," says Diana Rübsam, Head of Overall Sales Commercial Vehicles, WM SE. "The further
developed online shop is another milestone on our shared path to making the parts trade in the 'AAA' sector more digital, transparent, and service-oriented."
Optimized Ordering Processes
The digital platform is equipped with a modern and intuitive user interface. Through revised processes, order processing for workshops is designed to be more efficient and clearer. The system structure is geared towards enabling parts identification and ordering with minimal time effort.
Focus on Digital
Infrastructure
With the further development of the online shop, both companies pursue the goal of consistently digitizing the parts trade in the area of trailers, semi-trailers, and bodies. The platform is intended to contribute to the increase of transparency and service quality and support workshops and fleet operators in optimizing their processes in parts management. The cooperation thus represents another step towards the technological modernization of spare parts supply in the commercial
